Forest Service

U.S. FOREST SERVICE

SPI was selected to maintain server databases on IBM ’s AIX Platform

THE BUSINESS NEED

Database administration and support services

THE SPI SOLUTIONS

Install system updates, conversion of data, monitoring of database performance and provide technical support.

In this project SPI provided comprehensive database administration services on IBM’s AIX platform. The main services provided by SPI consultants were as follows:

  • Installed system updates, technical information bulletins and other Forest Service-released Oracle software products
  • Assisted application developers in the conversion/transition of data and applications from Oracle 6 to Oracle 7
  • Monitored database use and performance and also executed the tuning/optimization of the system
  • Mapped physical and logical structure of the database
  • Provided day-to-day technical support for Oracle systems
  • Performed Oracle database maintenance, back up, and recover
  • Managed user enrollment
  • Oracle system and applications troubleshooting
  • Performed written backup and recovery procedures
  • Maintained daily log on call/problems summary
  • Established and maintain an Intranet Oracle help page
  • Assisted developers in migrating application